1. What does “Made to order” mean?

If you have an item that says it is “Made to Order”, it means that it is hand made, specially just for you and no one else! These items do take time to produce with a time line of about 7-14 business days to process before shipment.

This is how a "Made to Order" item comes to life at our FHG workshop:

  • Once your order is placed, we begin processing immediately, first printing out the design you chose for your item and ensuring the print is correct.
  • Next, We cut out the blank pieces of material for your item and again ensure the cut is just the design you ordered
  • We then take the design print and blank material, and press them together through a Heat sublimation process that gives vibrant color and life to your item, that will never fade, or crack!
  • Last but not least, your item gets polished to perfection and ready to go, We run it through a final quality check before we mark it ready to ship your way!

2. Can I make a request for a custom print item?

We unfortunately are not offering any custom orders or customs designs at this time.

3. Does FHG offer Wholesale?

Thank you for showing your interest in our products! Unfortunately, at this time we do not offer wholesale pricing.

4. Can I switch an item/design out for something in a bundle?

We unfortunately can not switch out any bundles or bogo items out for a different item or design at this time. 

5. What are the care instructions for my FHG item?

Elegantly handcrafted by our artisan jewelers and hand polished to meet our exacting requirements. Made from United Silver alloy and finished with hand poured liquid glass. Our jewelry comes with a no questions asked return policy. If you're not happy, we'll make it right!

Product Specifications & Care

  • Expandable from 2" to 3.5"
  • Charm Dimension: 0.75" x 0.75"
  • Crafted in Stainless Steel and Glass
  • Stainless Steel Wrist Band

Use a soft polishing cloth regularly to effectively clean your jewelry. Remove jewelry before swimming, bathing, doing household chores, or using abrasive cleaners. Apply beauty products such as perfume, hairspray or deodorant before wearing jewelry as certain chemicals in these products may damage the finish.